AZ 900 Rescheduled exam cancelled automatically

Deepak Kumar 1 Reputation point


Today I was attempting for AZ 900 Exam via Pearson VUE. Before releasing exam, during the Space requirement checks process Proctor was not able to hear my voice clearly. Then I have asked him to reschedule the exam on behalf of me due to sudden technical glitch. He made it successfully, rescheduled exam for 02, October 2021 and I have got confirmation email as well. But after few mins, I have got another email for same exam (02, October 2021) that it has cancelled.

Pearson VUE representative provided me case ID as well.

Could you please suggest me where should I approach for the resolution?

Thanks in advance !!

Deepak Kumar

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  1. Andreas Baumgarten 103.8K Reputation points MVP

    Hi @Deepak Kumar ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Exams:

    Pearson VUE Support:
    Pearson VUE - Customer Service:
    Pearson VUE - Chat:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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  2. Anonymous

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Exams / Discounts/Vouchers/Special Offers / Event Offers
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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