I have a monthly charge of $23/month labelled Microsoft*Microsoft 36 msbill.info NZL - 2113 that I want to cancel - I’m not not sure what this is even for???

Question

As per question. I want to cancel a monthly payment that is recurring

Answer 1

Hi, thank you for reaching out to the Microsoft Q&A forum. I’m happy to help.

Log in to all of your Microsoft accounts and check if you can see the charges there.

https://account.microsoft.com/services/microsoft365/billing

If not, have you asked a family member if they may have used your card in the past?

You can refer to this article: 'How to investigate a billing charge from Microsoft.'

https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93