Event 1000, Application Error

Jude 1 Reputation point
2021-09-18T13:20:36.86+00:00

Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x611d89eb
Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x611d89eb
Exception code: 0xc0000005
Fault offset: 0x000000000308711c
Faulting process ID: 0x44e8
Faulting application start time: 0x01d7ac8e1f3dd7cc
Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Report ID: e4ce31e8-a275-4b2c-9f50-5f59bf09f2ee
Faulting package full name: Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: SunriseReleaseFinal

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,116 questions
{count} votes

5 answers

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  1. Limitless Technology 39,506 Reputation points
    2021-09-20T13:35:14.62+00:00

    Hi there,

    If it is specific to this game then try downloading the exe file again and run the Installation. If you are facing the same issue for all apps, first try updating the drivers, BIOS, and PC to the latest version.

    Run a System File Checker scan
    Press the Win key + X, and click Command Prompt (Admin).
    Copy and apste this and press Enter:
    DISM.exe /Online /Cleanup-image /Restorehealth
    Then you can enter sfc /scannow in the Command Prompt, and press enter.

    Restart the Pc after this and try installing them.

    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

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  2. Limitless Technology 39,506 Reputation points
    2021-09-20T19:20:37.077+00:00

    Hello again,

    Additionally,

    1. I would suggest you to check if you have firewall or Antivirus enabled which may blocked running of this application.
    2. Please try to re-install or repair this application from Control Panel - > Programs and Features
    3. Cleanup C:\Windows\Temp and C:\WinNT\Temp

    Hope this helps,

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  3. Alexandru Munteanu 1 Reputation point
    2021-09-22T11:53:40.727+00:00

    Hello,

    Same here:
    "Faulting application name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x611d89eb
    Faulting module name: ForzaHorizon4.exe, version: 0.0.0.0, time stamp: 0x611d89eb
    Exception code: 0xc0000005
    Fault offset: 0x0000000000f022b1
    Faulting process id: 0xde8
    Faulting application start time: 0x01d7af9b287ddcf2
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    Report Id: ae2669bd-d347-4f64-b282-40402f4129b1
    Faulting package full name: Microsoft.SunriseBaseGame_1.474.687.2_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: SunriseReleaseFinal"

    Started about 1 week ago , with the last win 10 CU update , I tried to uninstall it , without success , I reinstalled my windows , removed all the oc settings , make sure I had the latest updates on everything , still no success .

    I don't think it is important but this is my PC config.
    Intel 11600k
    64 GB Ram
    RTX 3080
    M2 Nvme
    PSU Rog Strix 1000W

    Thank you for any information .


  4. Alexandru Munteanu 1 Reputation point
    2021-09-23T13:05:43.847+00:00

    Hi,

    Just an update, everything was fixed with the latest bios update (this version is beta) but it seems that it is mandatory for the latest win 10 edition .
    This occurs with the latest motherboards with Z590 chipset .

    All the best !


  5. Mazdaman 1 Reputation point
    2022-04-04T09:06:34.58+00:00

    Just like a lot of others, I had the same problem with Forza Horizon 4. The game crashes just after a couple of minutes playing. After trying several solutions, I changed the memory settings in the bios to default. I had the XMP profile loaded, but lowered the setting to 2133 MHz. After that, the game runs perfect. No crashes at all.

    The memory that I use is "Corsair Vengeance DDR4 4000 MHz C19 XMP 2.0 High Performance". It should be able to run faster than the 2133 MHz that I am currently running, but that gives me the unstable experience. I contacted my supplier for an RMA and the memory will be send back the to the supplier for a full refund. I ordered "G.Skill Trident Z DIMM DDR4 3200 CL14 - 16GB (2x 8GB) Silver/Red" as an hopefully more stable alternative. This will be delivered this week. When this solves it for me, I will post the results here.

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