Hello, and I apologize for the late reply.
If you open Control Panel from the Start Menu, then navigate to "Network and Internet" > "Network and Sharing Center" > "Change adapter settings", what do you see? Do you see your Wi-Fi network name anywhere?
If you need, you can take a screenshot of this window (make sure to block out any network names) in addition to a screen shot of the Network Adapters section of Device Manager (you can search devmgmt in the Start Menu to access Device Manager), and I can help you from there.
Let me know how this goes, and happy holidays :)