failed to install 2025-09 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5065789) (26100.6725)

Question

2025-09 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5065789) (26100.6725) problems

Answer 1

what is the solution

Answer 2

Hello Joy Tarrant

Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

I understand that you are having issue installing an update for your Windows 11. May I ask if there are any other message or error code show up when you try to install it?

To fix this issue, here is a few steps for you to try.

• Troubleshoot Windows Update.
  1. Go to Settings > System > Troubleshoot > Other troubleshooters
  2. Navigate to "Windows Update" and click "Run"
• Manually update Windows.
  1. You can download the latest version of Windows using this link: Download Windows 11
  2. Select "Download now"
  3. Open the setup when the download is finished.
  4. When the installation is completed. Your Windows should be updated to the latest version, which might help install the missing KB as well.
• Download the missing KB using Microsoft update catalog.
  1. You can go to the Microsoft Update catalog
  2. Type the KB number (KB5065789) on the search bar and press Enter.
  3. Select the appropriate version for your computer and click "Download"
  4. Open the setup file when it's downloaded and install the updates.

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