Hi. I'm David, and I'm happy to help you.
Please clarify the following:
Are you trying to play audio via internal speakers, external speakers, or headphones?
If it is an external speaker or headphones, does it have a standard audio connector (Jack connector) or USB connector, or is it connected via Bluetooth?
Is there an X in the speaker icon next to the clock?
Also, share a screenshot of your system information.
- Press "Windows + R", type msinfo32 and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
I await your reply.