You can check the steps in the support article in the link below on How to use the Windows 11 Installation Assistant to upgrade.
Update window 11
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Sittipong Insiri
40
Reputation points
Hi, I need help with how to update to window 11 because I bought this computer on march 2022 and It said I can update to window 11 there but now where is it? and can I be able to use that agian? because I want to keep all of my files. I checked everything and my computer is ready to update. I try to use the ISO option but when it come to choose to keep files I can't choose the first one the said keep files and everything. I can only choose keep personal files but I don't want to do that.
So my question is: Can I still update window 11 in the setting - Windows Update?(I already update everything that is about window 10) and If I really need to use the ISO one, what files and folder that will be not deleted because A lot of my computer files and important.
Thank you so much.
Windows for home | Windows 10 | Settings
Answer accepted by question author
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John DeV 149.6K Reputation points Independent Advisor2025-10-08T00:47:50.78+00:00 -
Sittipong Insiri 40 Reputation points
2025-10-08T01:08:00.0233333+00:00 One more question I hope. If I use Installation assistant to update window 11, is anything in my download, picture and video files will be deleted or it will stay. What can I do with that or how do I do back up files before update in step by step please.
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John DeV 149.6K Reputation points Independent Advisor
2025-10-08T01:25:54.2833333+00:00 Using the Installation Assistant to manually upgrade to Windows 11 will not remove your personal files and apps. One way to back up your important files is to copy and paste them to a USB flash drive or external drive.
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Answer accepted by question author
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John DeV 149.6K Reputation points Independent Advisor
2025-10-08T00:20:52.5033333+00:00 Hi, good day!
I recommend using the Windows 11 Installation assistant to upgrade to Windows 11 manually.
https://www.microsoft.com/en-us/software-download/windows11
Note: It's always a good practice to backup your important files first before performing any Windows upgrade or reinstallation.
Few things to check on the PC
- Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
- Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.
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Sittipong Insiri 40 Reputation points
2025-10-08T00:42:40.7766667+00:00 Sorry, but can you teach me a step by step or any recommended youtube video because I'm not good at computer so I don't know what to do after download the Installation assistant.
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