The uploaded PowerPoint file in OneDrive contains embedded or inserted files that are currently not opening

Question

The uploaded PowerPoint file in OneDrive contains embedded or inserted files that are currently not opening. Kindly assist in resolving the issue, as the embedded content is critical for our presentation.

Answer 1

Dear @G, Mariappan (KIML),

Thank you for posting your question in the Microsoft Q&A forum.

According to your description, I understand that you cannot open ppt file with embedded or inserted files stored on OneDrive. We understand how critical this content is for your upcoming presentation.

Before giving you the best solution, could you please confirm these questions below to help me diagnose the issue more effectively.  

• Are you opening the PowerPoint file in PowerPoint Online (browser) or the desktop version of PowerPoint?
• Have you tried on other devices or accounts?
• What type of files are embedded (e.g., Excel spreadsheets, Word documents, PDFs, media files)?
• When you try to open the embedded files, do you see an error message, or does nothing happen?
• Is the PowerPoint file fully synced on OneDrive, and do you have edit permissions for it?
• Does your account use an @outlook.com/@hotmail.com email, or is it a work/school account (e.g., @company.com)?     

First of all, please check again and ensure the PowerPoint file is fully synced to OneDrive and not in an offline or pending state. Verify you have edit permissions for the file and that the embedded content isn’t restricted by access rights.

Moreover, here are some steps I recommend you try while waiting for further investigating:

Step 1: Download and Open Locally

Embedded objects often require the desktop version of PowerPoint to function properly. Please download the file from OneDrive and open it using PowerPoint on your computer.

Step 2: Unblock File

• Open the "Properties" folder of the file by right-clicking on it.
• On the dialogue box that appears click on the "General" tab.
• Click on the "Unblock" > "Ok" and then open the PowerPoint presentation.

 

Step 3: Check Trust Center Settings

In PowerPoint, go to File > Options > Trust Center > Trust Center Settings > Protected View and temporarily disable Protected View for files from the internet. This can resolve restrictions on embedded content.

Step 4: Start PowerPoint in Safe Mode

• Press Win + R, type: powerpnt /safe
• Hit Enter.
• If Excel opens in Safe Mode, the problem is likely caused by an add-in.
• For reference: Open Office apps in safe mode on a Windows PC
• If it opens successfully, a faulty add-in is likely the cause. Disable add-ins by going to File > Options > Add-ins, then manage and uncheck unnecessary add-ins.

Step 5: Repair Microsoft Office

Repair File in PPT

Go to File > Open > Browse > Choose the file > Open > Open and Repair

Repair options from the Settings page and from the Control Panel

• Please follow the instruction, visit Microsoft Official Guide here: Repair an Office application.

Step 6: Update Office

• Open any other Office app (like Word) > File > Account > Update Options > Update Now.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.

I'm looking forward for your reply.

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