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Bsod after launching or using apps

lilymiku diva 25 Reputation points
2025-10-12T19:46:54.1933333+00:00

After this thread https://learn.microsoft.com/fr-fr/answers/questions/5581917/probl-me-dinstallation-de-windows-apr-s-un-chevalI managed to install windows 11, but most things I launch or do end in bsod (except cmd, event viewer)Examples of what caused a bsod :

Launching Discord

Launching Adwcleaner

While downloading genshin impact

Using opera gx (started with the page going "page failed to load" then, bsod)

Edge also does the page failed to load sometimes, but it closes itself instead of bsod. However a bsod happened after disabling haradware acceleration in Edge

I've ran the commands sfc/scannow, restorehealth as well, with no issue. I could get a log of errors in eventviewer, but am afraid of my pc going bsod again. For example i've noticed event 1001 bugcheck, 1000 where edge is faulty, but no bsod afterwards. However event 10000 caused a bsod (onedrive faulty, so i dissociated it from my pc)

I've sorted all errors in the event viewer, here's a file with only the errors (archived, will fix later) Edit : all of this was caused by a loose gpu power cable

Windows for home | Windows 11 | Performance and system failures
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  1. Ivan B 83,535 Reputation points Independent Advisor
    2025-10-12T20:24:23.4466667+00:00

    Hi ,

    If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

    To see the model, you can type msinfo32.exe in the Windows search bar, open the search for the baseboard product and enter it here.

    Thanks

  2. Ivan B 83,535 Reputation points Independent Advisor
    2025-10-12T20:38:06.0766667+00:00

    Hi ,

    The link you sent did not contain the minidump, just event viewer to get the minidump.

    Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

    Thanks

  3. Ivan B 83,535 Reputation points Independent Advisor
    2025-10-13T11:45:57.74+00:00

    Hi ,

    Well, according to the minidump, it reports failures in the chipset, memory, appid, and kernel.

    Did you upgrade from Windows 10 to 11 or install it directly to a USB flash drive?

    Thanks

  4. Ivan B 83,535 Reputation points Independent Advisor
    2025-10-13T12:43:26.65+00:00

    Hi ,

    As this can be caused by several different factors, let's first analyze memory.

    https://www.microsoft.com/en-us/surface/do-more-with-surface/how-to-use-windows-memory-diagnostic

    Thanks

  5. Ivan B 83,535 Reputation points Independent Advisor
    2025-10-15T12:23:03.91+00:00

    Hi ,

    Were you able to follow the procedure?

    Thanks

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