Hi there,
I appreciate you reaching out and I understand how important it is for your team to have a reliable mapping tool that supports your delivery operations smoothly. I can see how the recent changes to Bing Maps might be affecting your workflow.
The issue you're experiencing stems from Bing Maps Consumer Experience transitioning to a new Beta version, which is different than Microsoft’s move toward replacing Bing Maps for Enterprise with Azure Maps for Developers. This update has changed the interface for Consumers and some experiences, including route planning and layout behavior, which may not yet match the flexibility of the previous version.
To help with the Consumer experience, Bing.com/maps, I recommend checking if there's an “Exit Beta” option at the bottom of the Bing Maps page, clicking that may return you to the classic version. If that’s not visible, try accessing Bing Maps in a different browser or incognito mode, and clear your cookies for Bing.com. These steps have worked for some users to temporarily revert to the older experience.
Just to clarify a bit, are you accessing Bing Maps through a personal account or a business/enterprise setup? Also, how many destinations do you typically need to include in a single route? You are focusing on the Consumer Beta but are you actually writing code?
Let me know what you see on your end after trying those steps, and I’ll guide you further based on that.