Hi Karlore,
Please share your setup logs for analysis. The following batch file collects the setup logs and saves the zip file to your desktop.
- Download setuplogscollect.bat (GitHub) and save it to the desktop.
- Right-click on the downloaded file and click Properties. Click "Unblock" (if exists) and click OK.
- Extract the batch file to the desktop.
- Right-click on the file and choose "Run as administrator". It runs multiple commands to collect various logs. Let it complete. It outputs a
SetupLogs.zipfile on your desktop. - Share
SetupLogs.zipon OneDrive or GoFile.io and post the download link here.
(The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the setup logs, msinfo32.exe log, drivers list, boot configuration info, and the compatibility appraiser results from your system.)
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products).