Windows update

Question

2025-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5066835) (26100.6899) Above update won't load

Answer 1

Hi,

Based on your description, the update won't load. To isolate the issue, perform the following steps. If the first steps do not work, proceed to the next step.

1. Please run the Windows Update troubleshooter.
2. Please check if you have enough storage for the update.
3. Reset Windows Update components

• Right-click on Start, then click on Windows PowerShell (Admin)
• Type these commands and press Enter on each command:

PowerShell

net stop wuauserv
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
netsh winsock reset

• Restart your PC, then go to Start > Settings > Update & Security and try to install the update again.

1. Resetting updates.
2. Perform sfc and run the DISM command to check, scan, and restore the health of the system files by following the steps below.

• On PowerShell (admin), enter each command below:

Dockerfile

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

After all has been processed, restart your device

1. Fix issues by reinstalling the current version of Windows.
2. If the problem persists, please perform an In-place upgrade for Windows 11.

If you require further assistance, please don't hesitate to let me know.

Stay Safe!

Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.