No Blue tooth items work on surface pro 11

Question

i HAVE THE 11 pRO LAPTOP. CAN'T CONECT ANY WIRELESS DEVICES. BRAND NEW PRINTER, AND ANY WIRELESS HEAD PHONES. iS THIS A SYSTEM PROBLEM, OR AS IT APPEARS A PRO 11 PROBLEM. i WANT TO KEEP LAPTOP BUT ITS WORTHLESS WITH OUT THE ABILITY TO CONNECT BLUE TOOTH DEVICES.

Answer 1

Open Device Manager and look for:

Bluetooth

Network adapters → “Qualcomm FastConnect” or similar.

If not, then:

Download Surface Pro 11th Edition Drivers and Firmware

https://www.microsoft.com/en-us/download/details.aspx?id=106119

In Start Search type services.msc and ensure the following services are running and start-up type is Automatic:

Bluetooth Support Service

Bluetooth Handsfree Service

Bluetooth Audio Gateway Service