MY ACCount got Hacked And hacker removed my mob no and changed the email

Question

last day when i tried to play minecraft it said u are signed out when i tried to sign in it said account doesnt exist and when i checked my account logined in windows it said to verify it then i clicked it and it showed me an other email (not my) then i got it my acc has been hacked my minecraft hypixel sb have work of 4 years and microsoft said i cannot be recovered help me microsoft recover my account

This is worst security of microsoft

Answer 1

Hi! My name is Aj and Im an Independent Advisor here to help! Im sorry to hear about your account. Try logging in using a different browser/device, use inprivate mode, clear your browser's cache. You can also try to reset your password. Wait 24 hours before trying again.

Please follow this guide to secure your account https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 and use the "Sign in helper" Tool

If the tool wont work the only way to regain access it the account recovery form at https://account.live.com/acsr. The information you will give should match the information in the system so give as much detail as possible like old passwords, devices, purchase history, account usage, etc. You can submit up to 2 forms a day. After submission allow 24-72 hours for verification. Please check this guide on how to properly submit the form. https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

https://support.microsoft.com/account-billing/account-recovery-unsuccessful-dc56c3e3-dff0-4ed5-8edb-60290eea6b53

If the form keeps failing please contact support directly at https://support.microsoft.com/contactus using a working email and choose Account / Security / Recovery then pick support agent or chat.