Microsoft store not allowing to download apps

Question

Hi, so i've recently tried to download a app on the microsoft store, however it says that it cannot do so since it cannot download onto my one and only drive, is there a way to fix this? Since it is pretty much blocking my access to use the store

Answer 1

Hello,

If you are experiencing issues with the Microsoft store a reset of the store app should help, press the windows key+R, then type “wsreset.exe” and click OK, this will reset the cache for the windows store and should fix most issues.

In case that doesn’t work a more in-depth fix can be found through this link: Fix problems with apps from Microsoft Store - Microsoft Support

Hope this helps,

JC