random black screen/audio loop crash showing dxgkrnl.sys driver

Chris Stump 0 Reputation points
2025-10-20T22:30:56.7333333+00:00

I've been having a recurring issue for the past couple of months with different error codes in event viewer, and I'm losing my mind over it. RAM, PSU, GPU have all been replaced, drivers reinstalled multiple times, Windows reinstalled multiple times, and nothing seems to fix this odd issue. I'm thinking possibly my PSU was actually the issue and it could have fried the motherboard? I'm not sure, any help is appreciated

Windows for home | Windows 11 | Performance and system failures
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  1. Lester Bernard Reyes 66,140 Reputation points Independent Advisor
    2025-10-20T23:06:39.8133333+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    I understand the issue you have, there is nothing to worry I am here to assist, Based on your inputs, the erorr dxgkrnl.sys, this is an issue related to your graphics card driver, may I know the make and model of your Graphics card? so that I can provide you steps wherein we will do clean installation of the graphics card driver.

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