Excel App on Apple

Question

Is anyone else having issues when they open Excel app on iPhone or iPad. When you try to scroll up or down it’s goes blank like it’s struggling to download and it will freeze. I tried to delete the app and reinstall but it doesn’t fix the issue. Right now it’s just my iPhone and iPad. I don’t seem to have the issue on my MacBook.

Answer 1

Hello, good day and thanks for your question. Sorry to know and apologies about this as others are reporting of the same issue and there are a couple of workaround that you can try and you can also check the below links for reference. It is still recommended to report this as a feedback via the app or leave a review at the App Store for this to get checked and hopefully a new update will be released soon to patch this issue.

• Restart the device.
• Setting > General > App > Excel > Reset Excel > Enable all three options (Clear All Workbooks / Delete Sign-in Credentials / Reset Cloud Settings). This is temporary at the time being. https://www.reddit.com/r/excel/comments/1o9pvno/excel_on_ios_and_ipad_os_freezes_and_completely
• Close and uninstall then reinstall and open it again and it worked as per the below. https://www.reddit.com/r/excel/comments/1o9pvno/comment/nk4eqv7

https://learn.microsoft.com/en-us/answers/questions/5587312/word-keeps-freezing-on-ipad

https://learn.microsoft.com/en-us/answers/questions/5590017/revert-excel-ios-2025-update-doesn-t-work

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