Dear James M. Terana,
Thank you for posting your question in the Microsoft Q&A forum.
We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:
Verify Exam Completion
- Sign in to your Microsoft Learn Account: Microsoft Learn Account | Microsoft Learn
- Check if the PL-600 exam shows in Credentials > Certifications
Confirm Profile Linking
- Ensure your Microsoft Learn account and Certification Profile use the same email address (or are properly linked).
- If you used different emails for the exam and Learn profile, you need to merge them:
- Go to Profile Settings > Account Linking.
- Add the email used for the exam.
Contact Microsoft Support
- If it’s still missing after 48 hours: Refer to Credentials support | Microsoft Learn and create a support request.
Please note that: Exams are not certifications. The PL-600 exam is only part of the requirements for the Power Platform Solution Architect Expert certification. You also need to hold an active Power Platform Functional Consultant or Power Platform Developer Associate certification. Microsoft Certified: Power Platform Solution Architect Expert - Certifications | Microsoft Learn
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