I need to cancel my Microsoft 365 subscription and get a refund to my credit card

Question

I need to cancel my Microsoft 365 subscription and get a refund to my credit card

Answer 1

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with billing-related concerns.

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To get a refund for your Microsoft 365 subscription, you'll need to cancel it first, and then you may be eligible for a refund for the unused portion of your subscription:

• Go to https://account.microsoft.com/services
• Sign in with the Microsoft account you used for the subscription.
• Look for your Microsoft 365 subscription and select "Manage".
• Then choose "Cancel subscription" and follow the prompts.

Once it's canceled, you may see an option to request a refund, if you're eligible, it’ll appear there automatically.

Reference: "How to get a refund on a Microsoft subscription" https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

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If the issue persists, would you like me to provide the steps to contact Microsoft Support via live chat?