Unable to use Azure - Interaction Required
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
florin serbu
0
Reputation points
After I login into my company account un Azure - I am the owner, I get this error:
{
"sessionId": "62205d71d5534db58d404216a03503c5",
"errors": [
{
"errorMessage": "interaction_required: AADSTS160021: Application requested a user session which does not exist. Trace ID: 58bb2c3d-7d71-4709-8258-1323dd347f00 Correlation ID: 4e7ba025-310a-4514-be3f-0ed2c759a281 Timestamp: 2025-10-21 15:04:29Z",
"clientId": "e6694c91-1590-4e35-9bb7-b865c638b9c1",
"scopes": [
"959678cf-d004-4c22-82a6-d2ce549a58b8/.default"
]
}
]
}
And I can't do anything
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu 1,955 Reputation points Microsoft External Staff Moderator2025-10-22T10:17:43.5633333+00:00 Hello florin serbu,
The
AADSTS160021: interaction_requirederror happens when the app tries to use a user session that doesn’t exist. This often occurs if you sign in with a personal Microsoft account connected to the default Microsoft Services tenant, which doesn’t allow administrative actions.To resolve this:
- Sign in with your company Microsoft Entra ID account that has the required permissions.
- If you only have a personal account, you can create a free Microsoft Entra ID tenant here to become the Global Administrator.
- Alternatively, invite your personal account as a guest in your company tenant and assign the necessary roles. Instructions are available here.
- Use a private or incognito browser to clear old session tokens that may be causing the issue.
Hope this helps! Let me know if any further queries.
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Sridevi Machavarapu 1,955 Reputation points Microsoft External Staff Moderator
2025-10-24T16:38:45.74+00:00 Hello florin serbu,
Could you confirm whether your issue is resolved or still facing any error?
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florin serbu 0 Reputation points
2025-10-24T18:50:08.2866667+00:00 Still facing the same issue.
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Sridevi Machavarapu 1,955 Reputation points Microsoft External Staff Moderator
2025-10-25T03:50:31.43+00:00 Hello florin serbu,
Please share your email and time zone availability in private message so that we can connect offline and try resolving it.
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