How to confirm plan subscription of pilot 365?

Kymberley Dymond 0 Reputation points
2025-10-22T00:51:57.4366667+00:00

I'm on ansroid and have installed pilot 365. On the play Store under subscriptions it's still says to "confirm plan". I'm already signed into pilot 365 and when trying to confirm plan I get a "something went wrong" message. How do I fix this. I just needed to used word and OneDrive.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
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  1. Sumit D - IA 148.8K Reputation points Independent Advisor
    2025-10-22T01:47:03.0433333+00:00

    Hi,

    That is odd - however, Word is free for Android as far as I know.

    Could you see a subscription at https://account.microsoft.com/services page?

    I look forward to your response and am eager to collaborate until we find a solution.

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