Microsoft Bookings: Connect Outlook calendar

Question

Dear Team,

We want to connect one calendar from Outlook where the availability of all our staff is integrated. We want to connect this specific calendar so all timeslots are synchronized correctly. What is the easiest way to integrate this? We first added separate staff with their calendar but the data isn't being synchronized correctly.

Thanks in advance!

Kind regards

Answer 1

Hi Derek,

Can you tell me please if the your staff email configuration is on Exchange or in POP/IMAP.

Please note that full calendar synchronization and free/busy (availability) sharing is only supported when using Microsoft Exchange (or Microsoft 365 / Outlook.com accounts, which run on Exchange Online).

POP and IMAP email accounts do not support calendar syncing, shared availability, or resource booking features , since they can only handle email, not calendar or contacts.