Why do I get an error (AADSTS5000225) when I attempt to login with new account?
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Karl K
0
Reputation points
Dear Microsoft Support Team,
I am writing to request assistance with reactivating my Azure tenant, which appears to have been blocked due to inactivity. When I attempt to sign in to the Azure portal, I receive the following error:
AADSTS5000225: This tenant has been blocked due to inactivity.
Here are the relevant details:
Tenant creation date: I received the “Welcome to Azure” email on October 17, 2025
Error encountered: AADSTS5000225
- Email associated with the tenant: K****@gmail.com
I would appreciate it if you could confirm whether the tenant is still within the reactivation window and assist with restoring access if possible.
Thank you for your support.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Karl K 0 Reputation points
2025-10-22T10:39:10.01+00:00 Can the moderator delete this please. I don't appear to have the option..
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