Hi Abdulla Mohammed Aziz Ahmed Saeed Al Nuaimi
Welcome to Microsoft Q&A forum
To better assist with your issue, may I clarify a few details:
1.What exactly happens when you try to launch or access Minecraft Education Edition? (e.g., Does it fail to open, show an error during login, or prevent downloading worlds/libraries?)
2.Can you share a screenshot of the error message?
3.Are you using a personal device or school-issued device (e.g., a laptop provided by the institution)?
4.Are you able to access other Microsoft apps or services, like Microsoft Teams, OneDrive, or the Microsoft Store?
5.Are you signed in with a school Microsoft 365 account, or a personal one?
The error message "Contact your system administrator for more info" typically indicates that the app is being restricted by your school's network or device management policies
-Please reach out to your school’s IT admin with:
-The exact error message and when it occurs.
-Device details.
-Whether the issue is specific to your account or device.
Note: If you’re unsure who the IT Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin? - Microsoft Support.
The initial answer may not completely solve your problem, but it will help me better understand your situation and identify the root causes. Thank you for your patience as we work on this.
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