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Used wrong email when I renewed my subscribtion

Ray Brewer 0 Reputation points
2025-10-23T00:35:30.9533333+00:00

My wife renewed our family subscription on her email which was the wrong email. How do I change it?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
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  1. EmilyS726 176.1K Reputation points Independent Advisor
    2025-10-23T01:08:36.7033333+00:00

    Hello,

    Unfortunately you cannot transfer the subscription from one account to another. It would require cancelation and re-subscribe. Sorry.

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