My touchpad just stopped working on my Lenovo Yoga laptop

Question

I just installed the latest Microsoft update, and my touchpad has stopped working. I uninstalled the update as suggested in one of the troubleshoots posted, restarted my laptop, and it still isn't working. None of the Function/Fn keys helped with this issue either.

Answer 1

1. Are you using Windows 10 or 11?

2. What is the exact model of your device?

In the search bar, type MSINFO32 and hit Enter.

Please share a screenshot of that window.

In the meantime, please try the following:

1. Press Windows + X and choose 'Device Manager.'
2. Expand 'Mice and other pointing devices' or 'Human Interface Devices'
3. Right-click on your touchpad driver
4. Select 'Update driver.'
5. Choose "Browse my computer for driver software"
6. Click "Let me pick from a list of available drivers on my computer."
7. Select an older driver from the list and click 'Next.'
8. Follow the onscreen instructions.
9. If the issue persists, follow 1-3 then select 'Uninstall device'
10. Proceed with the uninstallation and then restart your computer and check.