Cannot switch to another directory in Entra — Authenticator app loop

Anant Jaiswal 0 Reputation points
2025-10-23T10:34:11.36+00:00

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I’m unable to switch to my Nectrus directory in Entra — it keeps asking for Microsoft Authenticator code I can’t access. I only have Basic support. Can you help me escalate or reset MFA for this tenant?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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