Copper cape not appearing in Minecraft Java

Question

Hello! I received a code on Twitch, successfully activated it, but there is no copper cape in the skins and capes section of the Minecraft website. I think it's been more than 48 hours. When I try to activate it again, it says that the code has already been activated. What could be the problem?

Answer 1

I'm sorry for the problem you're having with Minecraft, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811