How can I get my virginmedia email account onto outlook (the new one)

Question

How can I get my virginmedia e-mails on the new outlook for windows? Thank you.

Answer 1

Hi,

You must add an account, before that you must make a password for My Virgin media.

Via https://www.mailjerry.com/virgin-media-email-settings/

1. Sign in to My Virgin Media.
2. Go to Account Settings → Account details.
3. Under Virgin Media Mail, select Manage beside Virgin Media Mail App Password.
4. Click Generate to create a new app password. Copy it. This is essential — the normal account password will not work.​
5. Open Outlook for Windows → Settings (gear icon) → Accounts → Add account.
6. Enter your full Virgin Media email address (e.g., ******@virginmedia.com) and click Connect.
7. When Outlook asks for your password, paste the app password you created earlier, not your normal login password.​
8. If Outlook does not detect your settings automatically, enter them manually:
   • Incoming mail (IMAP): imap.virginmedia.com
   • Port: 993
   • Encryption: SSL/TLS
   • Outgoing mail (SMTP): smtp.virginmedia.com
   • Port: 465
   • Encryption: SSL/TLS
   • Authentication: Required (use your full email and app password).​
9. Save and restart Outlook.

Your Virgin Media emails should now start syncing properly in the new Outlook.

I look forward to your response and am eager to collaborate until we find a solution.

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Answer 2

Hi,

Just add the email account here, by clearing the existing entry.. Choose IMAP when prompted.