I am trying to download MS-Project 2010 and MS-Visio 2010 from archives.

Question

I am trying to download MS-Project 2010 and MS-Visio 2010 from archives.

K Michael Young 0

Trying to find URL to Download MS-Visio and MS-Project. I have valid product keys.

K Michael Young 0 Reputation points

2025-10-30T12:30:09.8866667+00:00

Providing feedback to Microsoft may influence future decisions, but it does not solve my current issue. As soon as I can back up all of my files and emails, I will cancel my MS 365 Family account and request a pro-rated refund for the remaining portion of my subscription and move to the Google family of products. Not only has this incident affected me, now it will affect my four children, their spouses and families. I am not heavily invested in social media but all of them are. I will certainly encourage them to make their opinions regarding MS known to their social communities. That is probably not even a drop in the bucket for MS, but it may cause someone else to choose Google over MS.

MS used to solicit and value the Voice of the Customer. Now I don't think they really care.
Vivian-HT 7,180 Reputation points Microsoft External Staff Moderator

2025-10-31T06:26:55.44+00:00
Dear @K Michael Young,

I hear how deeply this situation has impacted you, and I truly apologize and regret the frustration and disappointment it has caused, not just for you, but for your family as well. You’ve invested time, trust, and resources into Microsoft products, and it’s understandable to feel let down when expectations aren’t met, especially after following upgrade instructions and losing access to software you legitimately own.

Providing feedback doesn’t solve the immediate issue, but it does help Microsoft understand the real-world consequences of these decisions. Historically, Microsoft has valued the Voice of the Customer, and your feedback, especially when shared through official channels and social platforms, can still make a difference.

However, if you decide to cancel your Microsoft 365 Family subscription, you can:

Request a pro-rated refund through your Microsoft account billing page or by contacting Microsoft Support. Here is the Microsoft Official Document: How to get a refund on a Microsoft subscription

Remember to back up your files and emails first to ensure a smooth transition.

If more people provide feedback, it absolutely strengthens the message. Microsoft does review aggregated feedback to identify patterns and prioritize improvements or policy changes. When many customers highlight the same pain point, it signals a broader impact, not just an isolated case.

In the meantime, if you see my replies bring helpful information, please kindly accept it as an answer and vote it up by your original account, which raised this question. Once marked, it will automatically be pinned to top. As other users will also search for information in this community, it helps other users see the issue and encourages Microsoft to prioritize it. The more people raise this concern, the more visible it becomes to the product team.

I truly apologize for the inconvenience and the time you’ve spent. Please be reassured that you are not alone, I’ll continue to monitor this case and will reach out to you with any new updates as soon as possible. Even though I can’t restore the old download links, I care about making sure your voice is acknowledged.

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.

2 answers

Your answer

K Michael Young 0 Reputation points

2025-10-30T12:30:09.8866667+00:00

Providing feedback to Microsoft may influence future decisions, but it does not solve my current issue. As soon as I can back up all of my files and emails, I will cancel my MS 365 Family account and request a pro-rated refund for the remaining portion of my subscription and move to the Google family of products. Not only has this incident affected me, now it will affect my four children, their spouses and families. I am not heavily invested in social media but all of them are. I will certainly encourage them to make their opinions regarding MS known to their social communities. That is probably not even a drop in the bucket for MS, but it may cause someone else to choose Google over MS.

MS used to solicit and value the Voice of the Customer. Now I don't think they really care.

Answer 1

Dear @K Michael Young,

Thank you for posting your question in the Microsoft Q&A forum.

Microsoft officially discontinued direct download links for Office 2010 products, including Project and Visio. Microsoft ended support for Office 2010–era products on October 13, 2020. As part of that retirement, Microsoft removed public download links for full installers of Visio 2010 and Project 2010. For reference: End of support for Office 2010

This means if you have valid product key, you can still try redeeming them at https://office.com/setup. If the key is valid for 2010, your Microsoft Account should provide the installer.

However, you can still find on Microsoft’s site the viewer version, not the desktop applications:

Visio 2010 Viewer (official Microsoft download): lets you open Visio drawings without installing Visio. Link: Visio 2010: Visio Viewer
- Since the Support for Visio 2010 has ended, you can consider upgrade to Visio Plan 2. For more information: Upgrade from Visio 2010 to Visio Plan 2
Project 2010 Demonstration and Evaluation Installation Pack: helps you to evaluate and demonstrate the full power of Project 2010. Link: Microsoft Project 2010 Demonstration and Evaluation Installation Pack
- Since Support for Project 2010 has ended, you can consider upgrade from Project 2010 to Project Online Professional. For more information: Upgrade from Project 2010 to Project Online Professional

Note: Please understand that as moderators, our primary goal is to provide helpful guidance and support through general troubleshooting steps. We truly appreciate your understanding of these limitations. We genuinely hope the information we share helps guide you in the right direction, and we're always here to assist as much as we can within our scope.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.

I'm looking forward for your reply.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. User's image

Vivian-HT 7,180 Reputation points Microsoft External Staff Moderator

2025-10-28T07:33:51.72+00:00

Dear @K Michael Young,

Good day and I hope you're doing well. I just wanted to check in and see if there is any update from you

If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on. I’ll be happy to assist further.

Looking forward to your update.
K Michael Young 0 Reputation points

2025-10-28T21:03:02.02+00:00

I am very disappointed that I followed the instructions precisely to upgrade from Windows 10 to Windows, and in doing so lost the presence of MS-Project 2010 and MS-Visio 2010 on my list of applications. These both have valid license keys, but MS states they do not have an archived copy of either application for download. Perhaps they could provide me with the link to the oldest version they do have in archive and allow me to download it. Or offer some version at a very discounted cost.
K Michael Young 0 Reputation points

2025-10-29T00:30:21.6366667+00:00

The answer does not solve my issue!

Answer 2

Dear @K Michael Young,

I truly understand how frustrating and disappointing this situation must be for you, especially after following the upgrade instructions carefully. I sincerely apologize for the inconvenience this has caused.

Please understand that, as a public forum moderator, I do not have any involvement in product development or the authority to provide non-supported versions. My primary goal is to provide helpful guidance and support through general troubleshooting steps, and we truly appreciate your understanding of these limitations. We genuinely hope the information we share helps guide you in the right direction, and we're always here to assist as much as we can within our scope and the current policies.

Microsoft officially ended support for Office 2010 products (including Project and Visio) on October 13, 2020. As part of that process, they removed public download links for full installers to reduce security risks and encourage migration to supported versions. Unfortunately, this means the original setup files are no longer available through standard Microsoft download pages. For reference: End of support for Office 2010

While I don’t have the ability to provide archived installers or influence product decisions, your experience is important. I strongly recommend sharing this feedback with Microsoft’s product team.

To ensure your feedback reaches the right teams, I highly recommend submitting your feedback directly to Microsoft Ideas · Community. Providing feedback helps Microsoft understand the real-world impact of removing legacy downloads and may influence future decisions.

Note: Please understand that as a forum moderator, we are not involved in product decisions and do not have direct access to the development roadmap.

I know this is not the outcome you were hoping for, and I truly regret that I cannot restore access to these installers.

I truly appreciate your patience and understanding. If you have any further questions or need clarification, please feel free to reach out.

I'm looking forward for your reply.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. User's image

Vivian-HT 7,180 Reputation points Microsoft External Staff Moderator

2025-10-30T07:21:50.1333333+00:00

Dear @K Michael Young,

Good day and I hope you're doing well. I just wanted to check in and see if there is any update from you

If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on. I’ll be happy to assist further.

Looking forward to your update.

Share via

I am trying to download MS-Project 2010 and MS-Visio 2010 from archives.

2 answers

Your answer