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BSOD when switching sound output to bluetooth airpods pro/max

Alex Daniel Yang 0 Reputation points
2025-10-26T13:27:19.5733333+00:00

Whenever i try to connect my airpods to my laptop it would not play any sounds even thought it says the bluetooth is connected, then it would give me the BSOD.

I tried to connect with several other bluetooth audio devices but nothing works. Please help

Windows for home | Other | Performance and system failures
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  1. DaveM121 800K Reputation points Independent Advisor
    2025-10-26T18:48:02.87+00:00

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so I can take a look for you.

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