Cannot add headset to teams

Question

When I go to settings there is not device area to add headset. I am a first time user and cannot figure it out.

remove PII

Answer 1

Hi @Gwyn-Anne Bissonette,

Thank you for reaching out to Microsoft Q&A forum. 

It sounds like you're trying to connect a headset but you're not seeing the Devices tab in Teams settings. Here is how to do it:

To see Device tab in Microsoft Teams:

• Open Microsoft Teams desktop app
• Click three dots next to your profile picture in the top-right corner.
• Select Settings.
• In the left-hand menu, look for Devices.

If you don’t see the Devices tab:

• Make sure you're using the desktop app, not the web version.
• Try updating Teams to the latest version.
• Restart Teams and check again.

To add your headset:

1. Connect your headset first

• Plug in or pair your headset via Bluetooth or USB
• Confirm it works in Windows Sound Settings: right-click the speaker icon > Sound settings > select your headset for Output and Input.

2. Access Device settings in Teams

• Click three dots next to your profile picture > Settings > Devices
• Under Audio, select your headset for Speaker and Microphone.
• Use Make a test call to verify.

I hope this helps you to add your headset to Microsoft Teams quickly. I'm glad to assist and truly hope the information provided has been useful. Please feel free to reach out anytime if you need further assistance. 

If you find my post helpful, kindly consider marking it as the accepted answer. Doing so can assist others in the community who may have similar questions in finding solutions more quickly. 

Thank you for your kindness and contributions to the forum.

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