Microsoft Rewards account is temporarily restricted

Mike Witter 20 Reputation points
2025-10-27T15:36:20.9633333+00:00

Can't redeem my points and all i'm doing is searching each day...why is this happening?

I can't even fill out the form to contact rewards support since it's all greyed out.

Your Microsoft Rewards account isn't following the rules you agreed to when you joined the program. Review these policies in the Microsoft Services Agreement governing the program which you accepted when joining.

I wish I knew how I am breaking the rules by just using their search functionality.

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
0 comments No comments
{count} votes

Answer accepted by question author
  1. Jonathan Deives 57,310 Reputation points Independent Advisor
    2025-10-27T16:08:49.0033333+00:00

    If you have not violated any of the rules. As you are having a problem with Rewards, this is a community forum, we do not have access to account data or information, please contact Rewards support via this link:
    https://rewards.bing.com/support

    If you are unable to complete the form with your current account, you will need to use a different account to contact Rewards support.


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.