Crash IE when try to launch the UWP app using URI scheme in IE

shuntaro4 1 Reputation point

IE Crash when I try to launch UWP app using URI scheme(e.g. "slack:").
Only in IE, it does not occur in Edge or Chrome.

Is there any solution such as changing the IE settings?

steps to reproduce

  1. Install the uwp app(e.g. "slack") in microsoft store.
  2. Click the link in HTML like this. ↓ index.html <!DOCTYPE html> <body> <a href="slack:">Slack APP</a> </body>

Windows Version

  • Windows 10 Pro
  • 20H2
  • 19042.1237

Event Viewer

Faulting application name: iexplore.exe, version: 11.0.19041.1202, time stamp: 0xd40e0fd9
Faulting module name: IEFRAME.dll, version: 11.0.19041.1237, time stamp: 0xb5d6201c
Exception code: 0xc0000005
Fault offset: 0x00000000001284fd
Faulting process id: 0x42c0
Faulting application start time: 0x01d7aec021969e0d
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\WINDOWS\SYSTEM32\IEFRAME.dll
Report Id: 8b8d31b9-6db8-452d-9bcf-1b73955c625a
Faulting package full name: 
Faulting package-relative application ID:
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,164 questions
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1 answer

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  1. Limitless Technology 39,501 Reputation points

    Hello @shuntaro4

    Thank you for posting the query on Microsoft Community.

    First try to run "sfc /scannow" and see if it gives you error then try by disabling plugins in IE,

    winkey+r>iexplore.exe -extoff  

    if that doesn't work, try by restoring health, open cmd and run below commands

    DISM.exe /Online /Cleanup-image /Scanhealth  
    DISM.exe /Online /Cleanup-Image /RestoreHealth  

    Also try by Re-registering the dll, Open cmd with admin and run below command

    regsvr32 IEFRAME.dll  

    --If the the reply is helpful, please Upvote and Accept as answer--