How can I actually speak with customer support? -- Account help

Fred Duball 5 Reputation points
2025-10-28T13:52:22.7633333+00:00

I need overall help with my MS Office 365 Online Home account and need to speak with someone. Is this even possible?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. DaveM121 832.5K Reputation points Independent Advisor
    2025-10-28T14:25:37.5333333+00:00

    1

    Please provide full details on the problem you are experiencing with your Office licence/subscription.

    2

    Log into your Microsoft account on this link, do you find your Office licence/subscription listed there?

    https://account.microsoft.com/services/

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  2. BCoupe-3994 0 Reputation points
    2025-12-16T04:51:54.1233333+00:00

    I am experiencing a licensing issue with Office for Home Mac 2024. None of the suggested 'help' on the website addresses my issue & the robot that answers the phone directs me to a website that doesn't exist. So zero support, total rip off paying for one time licence.