Thank you for reaching out to the Microsoft Q&A Forum regarding your issue.
To better understand your situation and provide more accurate guidance, could you please share a few additional details?
- When you mentioned that you don’t see the option to integrate Zoom as an add-in, do you mean that the section for add-ins or apps isn’t visible, or that Zoom doesn’t appear when you search for it?
- Have you had a chance to check on Outlook on the web to see if you can find the add-ins section or the Zoom for Outlook option there?
- Could you please confirm whether you’re using a personal account (such as Outlook.com or Gmail) or a work or school account provided by your organization?
If possible, please share a screenshot of what you see in Outlook when you open the section where add-ins or apps are listed (please make sure to hide or blur any personal or organizational information).
Based on my research, to install the Zoom add-in on the Outlook desktop app, you must have a Microsoft Exchange account added to Outlook. If you only have an IMAP account, you can use the add-in through Outlook on the web instead.
You can refer to this link for more information: Installing the Zoom for Outlook add-in
Note: Microsoft is providing this information as a convenience to you. These sites are not controlled by Microsoft, and Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please ensure that you fully understand the risks before using any suggestions from the above link.
Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.
I look forward to your response.
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