SCCM Offline Updates

Ted Ringener 1 Reputation point

I have attempted to run the serviceconnectiontool.exe and I get "ERROR: There may be an issue with internet connection or the download link." My current branch is 1606 and I need to update to be able to support the newer versions of Windows 10. Here is the contents of the serviceconnectiontool.log.
INFO:Telemetry Connect step is running
WARNING:c:\sccm\ signature could not be verified.
INFO:C:\Users\JMRC_DSL\AppData\Local\Temp\SCTtemp\Configmgr_usagedata\E87D9ECE.TEL: UploadTelemetryData transmission a512f5e6-978f-4135-9385-4b2c18801d15 completed successfully
INFO:Telemetry Connect step completed.
INFO:Easy Setup Connect step is running
ERROR:getHKLMKeyValue exception System.NullReferenceException: Object reference not set to an instance of an object.
at OfflineConnection.Utils.getHKLMKeyValue(String key, String valuename)
ERROR: Access to registry is denied or Service connection point has not yet been installed
INFO:download link: (size = 16191181 ) downloaded succesfully
ERROR:DownloadLargeFileUsingBITs exception: The remote server returned an error: (404) Not Found.. There may be an issue with internet connection or the download link

Are the links in the file no longer available?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,606 questions
Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Limitless Technology 39,501 Reputation points

    Hello TedRingener,

    Use the service connection tool when your service connection point is in offline mode. You can also use it when your Configuration Manager site system servers aren't connected to the internet. The tool can help you keep your site up to date with the latest updates to Configuration Manager.

    When you run the tool, it connects to the Configuration Manager cloud service, uploads usage information for your hierarchy, and downloads updates. Uploading usage data is necessary to enable the cloud service to provide the correct updates for your environment.

    The service connection tool is in the Configuration Manager installation media at the following path: SMSSETUP\TOOLS\ServiceConnectionTool\ServiceConnectionTool.exe.

    If the problem persists do follow the below link for a better understanding and execution of the issue.


    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

  2. AllenLiu-MSFT 42,901 Reputation points Microsoft Vendor

    Hi, @Ted Ringener
    Thank you for posting in Microsoft Q&A forum.

    Please try to follow the process to see if it helps:

    1. On your SCCM Server
      ServiceConnectionTool.exe -prepare -usagedatadest .\Data\
    2. On your Internet Computer
      serviceconnectiontool.exe -connect -downloadsiteversion -usagedatasrc .\Data -updatepackdest .\Packages
      Be sure you are using the downloadsiteversion argument
    3. On your SCCM Server
      serviceconnectiontool.exe -import -updatepacksrc .\Packages
      After a few minutes, the updates will appear in the SCCM console in "Ready to Download" Status
    4. Restart the SCCM service named "SMS_DMP_DOWNLOADER"
      Be patient few minutes and the status will change to "Downloading"
      You can follow the activities in the logfile named "dmpdownloader.log"
    5. When the status is changed to "Ready to install" --> It's ready to install

    If the response is helpful, please click "Accept Answer" and upvote it.
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