Azure Front Door stuck in status "Creating" for > 1.5h

Question

Azure Front Door stuck in status "Creating" for > 1.5h

Daniel Geiger | polarstern 5

Hello,
I am unable to create an Azure Front Door Standard Service. In the Azure Portal the Status says creating for about 1.5 hours now. I also tried to create another Service which is in the same state now. Can I do anything to make this work`? Could you please fix this?

Thanks

Daniel Geiger | polarstern 5 Reputation points

2025-10-30T09:06:24.79+00:00

Thank you. The issue still persists, both ressources are still stuck in "Creating".
Venkatesan S 505 Reputation points Microsoft External Staff Moderator

2025-10-30T11:30:50.02+00:00

Hello Daniel Geiger | polarstern ,

As per the latest update on the outage incident, all service management operations - including create, update, delete, and purge actions for Azure Front Door (AFD) and Azure CDN profiles are temporarily blocked to prevent further impact.

“Customer configuration changes to AFD remain temporarily blocked. We will notify customers once this block has been lifted. While error rates and latency are back to pre-incident levels, a small number of customers may still be experiencing issues, and we are actively working to mitigate this long tail. Updates will be provided directly via Azure Service Health.”

You can refer to the official status page here: https://azure.status.microsoft/status/history/

Customers will receive updates via email or Azure Service Health notifications. In parallel, we’re monitoring the situation internally and will share any progress as soon as it’s available.
Daniel Geiger | polarstern 5 Reputation points

2025-10-30T13:49:31.7833333+00:00

Thanks for the update. It would have been really nice to know that in advance, because then I would not have started a migration on prod this morning.
Venkatesan S 505 Reputation points Microsoft External Staff Moderator

2025-11-06T16:35:54.7+00:00

Hi Daniel Geiger | polarstern,
The temporary Service Management restrictions on Azure Front Door have been lifted on 5th November, and customers can now resume their configuration changes.

The Azure portal also reflects this update as a banner:

The backend team is actively monitoring the platform. And in case of any issues, we will reach out to the backend team for further assistance.

Reference:
Azure Front Door frequently asked questions (FAQ) | Microsoft Learn

Please do not forget to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

1 answer

Your answer

Daniel Geiger | polarstern 5 Reputation points

2025-10-30T09:06:24.79+00:00

Thank you. The issue still persists, both ressources are still stuck in "Creating".
Venkatesan S 505 Reputation points Microsoft External Staff Moderator

2025-10-30T11:30:50.02+00:00

Hello Daniel Geiger | polarstern ,

As per the latest update on the outage incident, all service management operations - including create, update, delete, and purge actions for Azure Front Door (AFD) and Azure CDN profiles are temporarily blocked to prevent further impact.

“Customer configuration changes to AFD remain temporarily blocked. We will notify customers once this block has been lifted. While error rates and latency are back to pre-incident levels, a small number of customers may still be experiencing issues, and we are actively working to mitigate this long tail. Updates will be provided directly via Azure Service Health.”

You can refer to the official status page here: https://azure.status.microsoft/status/history/

Customers will receive updates via email or Azure Service Health notifications. In parallel, we’re monitoring the situation internally and will share any progress as soon as it’s available.
Daniel Geiger | polarstern 5 Reputation points

2025-10-30T13:49:31.7833333+00:00

Thanks for the update. It would have been really nice to know that in advance, because then I would not have started a migration on prod this morning.
Venkatesan S 505 Reputation points Microsoft External Staff Moderator

2025-11-06T16:35:54.7+00:00

Hi Daniel Geiger | polarstern,
The temporary Service Management restrictions on Azure Front Door have been lifted on 5th November, and customers can now resume their configuration changes.

The Azure portal also reflects this update as a banner:

The backend team is actively monitoring the platform. And in case of any issues, we will reach out to the backend team for further assistance.

Reference:
Azure Front Door frequently asked questions (FAQ) | Microsoft Learn

Please do not forget to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 1

Hi Daniel Geiger | polarstern ,

The temporary restrictions on Azure Front Door have been lifted as of November 5, so you can now resume your configuration changes without any issues.

As part of our incident response, the team is conducting an internal review to understand what happened and will share their findings soon. Once complete, a Final Post Incident Review (PIR) will be published here:
https://azure.status.microsoft/en-us/status/history/

To stay informed and receive notifications when the PIR is available, please make sure you’ve set up Azure Service Health alerts:

For additional guidance:

Monitoring granular impact: https://aka.ms/AzPIR/Monitoring
Preparing for cloud incidents: https://aka.ms/incidentreadiness

If you’re facing any further issues or need assistance, please reach out to us on this forum post. Thank you!

Please do not forget to "Accept the answer” and “up-vote it” wherever the information provided helps you, this can be beneficial to other community members**.** It would be greatly appreciated and helpful to others.

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Azure Front Door stuck in status "Creating" for > 1.5h

1 answer

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