Hi Luci,
Thank you for reaching out to Microsoft Q&A forum. I understand how frustrating it can be to encounter an error like “Another Java installation is in progress” when you’re trying to install JDK. You’ve already done a lot of the right things, and I appreciate the effort you’ve put in so far.
This issue typically occurs when the Windows Installer service detects a pending installation. Here’s a detailed guide that usually resolves this issue:
Step 1: Check for Active Installer Processes
- Press Ctrl + Shift + Esc to open Task Manager.
- Look for any processes named:
- java.exe
- msiexec.exe
- jdk-*.exe
- If you find any, right-click and select End Task.
Step 2: Disable Windows Installer Service
- Launch the Start menu.
- In the search box, type:
and press Enter.services.msc - In the Services window, scroll down and find Windows Installer.
- Right-click Windows Installer and select Properties.
- In the Startup type dropdown, select Disabled.
- Click Apply, then OK.
- Restart your PC to apply the changes.
Step 3: Re-enable Windows Installer
- Repeat Step 1 to open Windows Installer Properties.
- Change Startup type back to Manual.
- Click Apply, then OK.
Step 4: Install Java Using Offline Installer
- Download the Windows Offline Installer from Oracle.
- Run the installer after completing the steps above.
*Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
This process resets the Windows Installer service and clears any stuck installation state. If you still encounter issues after this, please let me know. I'm here to support.
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