How come I cannot access PowerPoint Live from Teams?

Question

How come I cannot access PowerPoint Live from Teams?

Michael David 0

How come I cannot access PowerPoint Live from Teams? I have 365 Premium subscription and am trying from the Teams app. When I click Share, it only gives me the options of Windows or Screen.

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Answer 1

Dear @Michael David,

Thank you for posting your question in the Microsoft Q&A forum.  

In order for me to accurately determine the cause of the problem, could you please provide more detailed information by answering the following questions and performing the checks below:

Check basic information and file location

Could you please send me a screenshot after you click the Share button? Specifically, is the PowerPoint Live option completely missing (you only see Window and Screen), or does the PowerPoint Live section appear but no files are listed there?

User's image

Have you tried using the sharing feature on Teams web? Does the PowerPoint Live option work normally there?
If no files appear, could you please tell me where the PowerPoint file is currently located? PowerPoint Live only works with files stored in the cloud. If you open a file from your computer without uploading it first (to OneDrive), Teams will not display this option.
Please help me check this part and confirm if the file is in the .pptx format.

Check meeting settings and permissions

Could you please confirm that you are in an active meeting when you try to share? (The PowerPoint Live option only appears when you are in a meeting.)
In that meeting, are you an internal member (in the same tenant) or a guest?
Is this a standard Teams Meeting or a Teams Live Event? (PowerPoint Live is currently not available in Live Events.)

After you have checked and confirmed that all the basic information is correct, and if Teams Web works fine but the Teams Desktop App has an error, you can try the following steps to continue narrow down issue:

Try scheduling a new Teams meeting on another device (if available) and see if the PowerPoint Live option appears.
Quit Teams completely.
Please follow the instructions here to clear the Teams cache: Clear the Teams client cache - Microsoft Teams | Microsoft Learn
Check again, if issue still persists, help me repair office, choose Online Repair: Repair an Office application - Microsoft Support
If the above steps are still ineffective, please uninstall and reinstall the Teams application, then restart computer.

Please help me fully answer the questions above first, so I can determine the true source of the issue (app, file not uploaded, or permissions), and then I can provide the appropriate next troubleshooting step for your scenario.

Looking forward to your response!

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Michael David 0 Reputation points

2025-10-31T11:57:00.6233333+00:00

Hi Jeanie,

Below is a screen shot of what I see in the app.

I have also tried it in the web version, Live is not available. It is not a matter of files not appearing, there is no PowerPoint Live option.

I am trying it in an active meeting.

I have 1) cleared the Teams cache, 2) rest Teams, 3) repaired Teams, and 4) uninstalled and reinstalled Teams. None of that has fixed the problem.

Thank you for your help.
Jeanie H 5,835 Reputation points Microsoft External Staff Moderator

2025-11-03T05:41:31.4433333+00:00

Dear @Michael David,

Based on my understanding, it seems you are experiencing the same issue on the web as well. In this case, I believe the problem might be due to a policy applied at the tenant level.

Could you please confirm that are you a Global Admin for the tenant, or just an end-user?

If you are an end-user, kindly reach out to your Global Admin so they can perform the checks listed below.

If you are a Global Admin, please review the following steps:

Go to Teams Admin Center

Navigate to Meeting policies

In the Global (Org-wide default) policy: Check under Content sharing to see if PowerPoint Live is turned off. If so, please enable them.

Or review any other policy currently applied to your account, confirm whether PowerPoint Live is turned off. If it is, please enable it.

Reference: Manage meeting policies for content sharing

Once you’ve verified these settings, let me know the outcome so we can proceed further.

Thank you for your cooperation!
Jeanie H 5,835 Reputation points Microsoft External Staff Moderator

2025-11-05T02:19:32.65+00:00

Dear @Michael David,

I hope you’re doing well. Have you had a chance to check policies regarding this issue?

I would truly appreciate an update from you, as this information will also be helpful for the community - when others read this post, they’ll be able to find the right guidance.

Also, if you’re stuck on anything or find something unclear, please feel free to reply so I can guide you further.

There’s absolutely no rush - please respond whenever it’s convenient for you. I’m here and ready to support you whenever you need assistance. Your comfort and timing are important, so take all the time you need.

Thank you for your time, and I look forward to hearing from you whenever you’re ready.

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How come I cannot access PowerPoint Live from Teams?

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