can a microsoft M365 Personal code only be used in country where laptop was purchased

Question

purchased a laptop and received code within the US and am not able to use it outside the country.

Answer 1

Hi, I'm John! I will help you with this.

Yes, a Microsoft 365 product key is region-locked for activation to the country where it was purchased.

You can try using a VPN to temporarily set your location to the US and then redeem your product key at https://setup.office.com

If it still doesn’t activate, I recommend contacting the original retailer where the laptop was purchased. They might be able to provide a region-appropriate key or issue a replacement or refund.

Answer 2

See https://support.microsoft.com/en-us/office/office-product-key-error-this-product-key-isn-t-meant-for-your-region-dd410dcc-ab00-43e5-86c1-64adfc1143b2 .