Hi jo ann lusk,
Thanks for posting your question on Microsoft Q&A,
Regarding the issue of adding member for your Family Account, I am delighted to help. Here is the way to help you manage your member:
Add a Family Member via Microsoft Family Safety
- Sign in at family.microsoft.com.
- Scroll to the bottom of your family list and select Add a family member.
- Enter the email address or phone number of the person you want to add.
- Choose their role (Organizer or Member).
- Click Send invite.
- The person will need to accept the invitation from their email.
- Once added, you can manage:
- Screen time limits
- App and game filters
- Activity reports
If you want them to use your device but not in your Family Account. You could Add a User Account on Windows:
- Go to Settings > Accounts > Other users.
- Select Add account.
- Enter their Microsoft account email or create a new one.
- Assign appropriate permissions (standard or admin).
Important Notes:
- If the person is under 13, parental consent is required during setup.
- If they are already in another family group, they must leave that group first.
- For Microsoft 365 sharing, ensure they appear in your family group and check subscription status at account.microsoft.com/services.
Please check some needed details in these links:
Fix family features after Windows 10/11 upgrade
Manage User Accounts in Windows
I hope you can manage it smoothly. Thanks, and kind regards,
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