Hi,
Does this also happen when you use Outlook Web?
Try to log out of your Outlook.com account, then log back in.
I look forward to your response.
Stay Safe!
why do i have to click 3 or 4 times to open an outlook email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kathy Smith
5
Reputation points
mail won't open with 1 click. takes 3 or 4 clicks to open.
don't have this problem with gmail or yahoo
Outlook | Windows | New Outlook for Windows | For home
1 answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola 11,240 Reputation points Independent Advisor2025-11-01T11:15:40.9666667+00:00 -
Kathy Smith 5 Reputation points
2025-11-05T15:33:33.8366667+00:00 this didn't help
I'm using new outlook for windows
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