Hi @Holland, Mary Beth,
Thank you for posting your question to Microsoft Q&A Forum,
I'd love to give you some insights about how to update teams according to this official document Update Teams from Microsoft.
Teams auto-updates when an update is available and the app is idle.
When an update is available in the Teams desktop app, it'll appear at the top of your Teams window. You can choose to update Teams instead of waiting for the auto-update during an idle period.
To update, select Update > Update and restart Teams.
Teams will automatically close and update. If it doesn't reopen automatically, select and open the updated Teams app on your device.
Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.
I'm looking forward to your reply.
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