my son got a hold of my credit card. I just found over $300 in charges on his xbox games. How do I cancel my credit card from his xbox.

Question

How do I, as a parent, cancel my credit card from my son's Xbox account? He used my card without asking.

Answer 1

Greetings!

This is Tin, I'll do my best to help. Sorry to hear what happened. No worries, you can remove your card from your son's Xbox account and you may also try to request for a refund for unauthorized purchases.

Please go to:

https://account.microsoft.com/billing/payments

Sign in your account and remove your card from there. If it's not showing, ask him to sign in instead.

You may also try to request a refund from this link:

https://support.xbox.com/refund

Thank you,

Tin