I bought a one time subscription from Best Buy and now I also have a microsoft 365 annual subscription

John Sorrentino 0 Reputation points
2025-11-02T00:21:21.73+00:00

I bought a one time subscription from best buy and now also have a recurring bill from microsoft for $99

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Stefan Blom 319.9K Reputation points MVP Volunteer Moderator
    2025-11-02T00:30:56.66+00:00

    What was the specific name of the product you purchased from Best Buy? For example, is it called Microsoft 365 Personal (which is a subscription version for one user)?

    If you sign in to your associated account at https://account.microsoft.com/services , what information do you see there? Is there an option for recurring billing and are you able to turn off that option?

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