How to fix Error 0x8007016A?

Question

Unable to open one drive .Error message 0x8007016A

Answer 1

To fix Error 0x8007016A when trying to open OneDrive, you can follow these steps:

Resolution Steps:

1. Turn off OneDrive Files On-Demand and reset OneDrive:
   • Sign in to OneDrive on your device and select the OneDrive icon in the taskbar notification area.
   • Go to Help & Settings > Settings.
   • If you have a Settings tab, clear the Save space and download files as you use them checkbox. If not, select Sync and back up > Advanced settings, then look under Files On-Demand and select Download all OneDrive files now.
   • Reset OneDrive by following the instructions here.
   • Optionally, after resetting, you can turn on Files On-Demand if needed.
   • Try to open OneDrive again.
2. Install available Windows updates:
   • Select Start, type updates, and then select Check for updates.
   • Install all available Windows updates.
   • Try to open OneDrive again after the updates are installed.

Answer 2

This does not help as I cannot open one drive

Answer 3

Hello, welcome to the Microsoft Q&A forum.

First, I need to confirm whether this is a network drive or a local drive.

If the error occurs in Onediver, please try uninstalling and reinstalling Onediver. Then set the Onediver storage location to the new location and see if you can open the Onediver content.

These are my thoughts and suggestions; I hope they are helpful.