how to chat with a MS employee

Question

Ho can Ichat with one of your employees, I thought this was part of the service I am paying for

Answer 1

Hi Marc,

Thank you for posting your question in the Microsoft Q&A Forum. This forum is a community-driven platform where users and moderators share guidance, but it does not provide direct one-on-one chat with Microsoft employees. If you need any help from Community, I hope you can provide me more information of your issues.

If you need real-time assistance from a Microsoft support agent, here are your options:

• Microsoft Support Portal: Go to https://support.microsoft.com/contactus and sign in with your Microsoft account. Please choose your product and subscription type (> search your issue), you can skip troubleshoot and scroll down to contact directly with agent depending on availability for your region and product.
• Microsoft 365 Support (for paid subscriptions): If you have an active Microsoft 365 subscription, log in to https://admin.microsoft.com (for business accounts) or use the Help option in your Microsoft 365 apps to start a support session.

Thanks for your understanding. If you need any assistance, feel free to ask me by clicking "Add Comment".

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Best regards.