direct debit paym,ent unknown

Question

i have a direct debit of £6.99 which i pay monthy to microsfot via paypal......how do i find out what it is for

Answer 1

Hi,

Please note that here in the Microsoft Q&A forum, we are fellow users and do not have account access.

Log in to all of your Microsoft accounts and check if you can see the charges there.

https://account.microsoft.com/services

If not, have you asked a family member if they may have used your card in the past?

You can refer to this article: 'How to investigate a billing charge from Microsoft.'

https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

If you can’t find the source of the charge, it’s possible that your payment method has been compromised. In this case, you should contact your bank immediately to open a dispute ticket, request an investigation to prevent further unauthorized charges.