camera stops intermittent while using windows teams in windows 11 OS

Question

camera stops intermittent & system freezes while using windows teams in windows 11 OPERTAING SYSTEM

Answer 1

Hi Hariharan Chingan, I completely understand how frustrating it must be to experience camera interruptions and system freezes during important Microsoft Teams calls, especially when you're relying on your setup to work smoothly. Your time is valuable and technical issues like these can really disrupt your workflow and communication.

To resolve camera issues and system freezes during Microsoft Teams calls on Windows 11, start by updating everything. Install all pending Windows 11 updates via Settings and Windows Update, check for Microsoft Teams updates by clicking your profile and selecting Check for updates, and update or reinstall your camera drivers using Device Manager. Next, verify that camera permissions are properly configured by going to Settings then Privacy and Security then Camera, ensuring that camera access is turned on and Teams is allowed to use it. Fully quit Teams from the system tray and restart your PC to clear any background processes or driver locks. Clear the Teams cache by pressing Windows and R, typing appdata Microsoft Teams, and deleting all files in that folder before restarting Teams. Close any conflicting apps such as Zoom OBS or Skype that might be using the camera and check your antivirus settings to ensure webcam access is not being blocked. Try using the Teams web version in a browser to see if the issue persists. For more advanced fixes consider applying a registry tweak to disable Frame Server Mode if camera freezes continue check Group Policy settings to ensure no camera restrictions are in place especially in enterprise environments and test your camera in other apps like Zoom or the Camera app to rule out hardware failure. Finally if you are using a laptop camera try switching to an external USB webcam to isolate whether the issue is hardware related.

Can you describe when the issue typically occurs—for example, does the camera stop working right after joining a Teams call, or does it happen randomly during the meeting?

Best regards

Lucky Charm